2024 Future of Retail Workforce Study

Discover the hidden forces shaping the retail workforce – uncover what truly drives frontline talent to stay or seek new horizons.

In a post-pandemic retail landscape, sales and turnover have stabilized, prompting a closer look at workforce dynamics. The Future of Retail Workforce Study comprehensively examines factors influencing job decisions, collecting feedback from 3,000 respondents across three phases. Representing 700 retail entities, it stands as one of the most robust independent studies regarding stay or quit decisions, offering an unbiased perspective on the collective mindset of the retail workforce in 2024.

Examine how these perspectives vary across retail segments and employee demographics
Understand current drivers of associate decisions to stay or leave an employer
Explore unexpected shifts in workforce attitudes