Measure What Matters: Client Relationships

September 27, 2016

Law, accounting and consulting firms can drive the behavior that improves financial performance by measuring what matters: relationships.

February 9, 2026

Running the Practice Like a Business—The Operating System Behind High-Performing Firms

Why Practice Management is the Engine of Strategy Execution in Professional Services Firms As firms navigate increasing client pressure, tighter margins,...

January 21, 2026

What Is the Role of a Practice Leader?

The role of practice leader is one of the most critical in any law firm, but also one of the least...

January 8, 2026

How to Align Practice Strategy to Firm Strategy

One of the greatest risks to law firm performance is misalignment between firm strategy and practice group priorities. Each practice has...

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