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The Operating Model Playbook

An effective operating model articulates where and how work needs to get done to execute your unique strategy. Executive leaders are tasked with…

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The Partner Compensation Playbook

The Partner Compensation Playbook: A Strategic Guide to Effective Partner Performance Management The Partner Compensation Playbook is a valuable…

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Building Analytical Capabilities to Advance DEI Strategies at a Plastics Manufacturing Organization

Business Issue A plastics manufacturing organization encountered challenges in executing and measuring the impact of its Diversity, Equity, and…

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Strategic and Operational Workforce Planning for a New Service Line in a National Home Improvement Chain

Business Issue One of the largest home improvement retailers in the United States embarked on creating a specialized retail model aimed at catering…

A confident young bicycle mechanic with glasses and curly hair stands in a well-stocked bike shop, leaning on a bike with tools and equipment in the background.

Enhancing Field Leadership Roles Using Data Science for a Prominent Sports Retailer

Business Issue The operations leadership of a prominent sports retailer faced significant challenges surrounding the effectiveness and contribution…

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Delivering Actionable Talent Insights Through People Analytics at a National Insurance Provider

Business Issue A national insurance provider faced challenges due to its rapid growth, which strained HR's ability to provide scalable and…

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Protecting and Growing Revenue Streams: Client Retention Takes Vision and Execution

Competition in the legal market is cutthroat, and today clients have more information at their fingertips than ever before — meaning they can easily…

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Unleashing Partners’ Full Potential Through Specialized Roles Will Also Increase Revenues

Accounting firms are increasingly asked to provide new expertise to their clients in response to phenomena like global crises, volatile economic…

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Implementing a New Talent Strategy, Roles and Incentives in Luxury Retail

Business Issue A leading luxury department store faced the challenge of redefining Sales Associate roles to align with new expectations. This…

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Transforming an Automotive Dealer Solutions’ Service’s Global Operating Model

Business Issue A global automotive dealer solutions provider was in the midst of a major transition, as it sought to pivot its business model to meet…

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Legal Resilience: More Certain Success in Uncertain Times

Harnessing Business Performance Enhancements for Legal Stability Amid Uncertainty This comprehensive four-part series, created in partnership with…

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Enhancing Strategy Execution and Operations in a Large Logistics and Warehouse Business

Business Issue North America's largest provider of integrated dry bulk logistics solutions for the chemical and plastic industries faced significant…

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Organizational Assessment for an Energy and Natural Resources Organization

Business Issue An energy and natural resources corporation experienced significant leadership changes and initiated a new strategic plan. The…

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How Data Can Help You Deliver Big Wins for Your Firm

Professional services firms have long known that they have a valuable set of data, and they collect more every day. However, choosing the right data…

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